AiSensy Platform | Ai Sensy Help Center

How to download the AiSensy Browser Application on PC?

Download & access the AiSensy App in a single Click on your Desktop devices👇‍

Written by Shivam Aggarwal
Updated over a week ago

How to download the AiSensy Browser Application on Mobile?

Download & access the AiSensy App in a single Click on your Mobile devices👇‍

Written by Shivam Aggarwal
Updated over a week ago

Template Message Samples - Easily Approved by WhatsApp

A few template message samples that can help you frame your Template Messages.

Written by Mohit Dua
Updated over a week ago

WhatsApp Template Message Guidelines

Everything you need to know about how to create WhatsApp Template Messages & get them approved from WhatsApp in one go!

Written by Shivam Aggarwal
Updated over a week ago

How to use Parameters in AiSensy App?

Check out the correct use of parameters while drafting WhatsApp Template Message

Written by Shivam Aggarwal
Updated over a week ago

API Docs

HOW TO SET UP API CAMPAIGNS

Once the business goes live on WhatsApp Business API, it allows businesses to send pre-approved template messages as notifications to users.

Written by Gautam Rajesh Shelley
Updated over a week ago

API REFERENCE DOCS

Written by Gautam Rajesh Shelley
Updated over a week ago

Live Chat Page

How to use Live Chat Panel in AiSensy App?

An overview of the Live Chat Page in AiSensy App

Written by Shivam Aggarwal
Updated over a week ago

ACTIVE, REQUESTING & INTERVENED CHATS

The Whatsapp Business API ofeers the clients with 3 types of chats, which are Actice Chats, Requesting Chats.

Written by Gautam Rajesh Shelley
Updated over a week ago

CHAT PROFILE

Everything you need to know about chat profiles

Written by Gautam Rajesh Shelley
Updated over a week ago

Live Chat Settings Feature

What is the role of Live Chat Settings?

Written by Shivam Aggarwal
Updated over a week ago

What are Canned Messages & how to add them in AiSensy?

Know how you can create Canned messages in AiSensy App.

Written by Shivam Aggarwal
Updated over a week ago

How to add Quick Replies to a WhatsApp Template Message

Explore how you can add quick reply buttons to your template message

Written by Shivam Aggarwal
Updated over a week ago

Notification Preferences: Customize sound & Push Notifications for Requesting Chats

Know how notification preferences can enable your agents solve customer queries instantly

Written by Shivam Aggarwal
Updated over a week ago

How to add Agents & Managers to AiSensy App?

Know how you can add agents & managers to your projects in AiSensy App.

Written by Shivam Aggarwal
Updated over a week ago

History Page

CHATS

What all chats go to the History Page? All the users that become Inactive go to the History Page.

Written by Gautam Rajesh Shelley
Updated over a week ago

FILTER & USER PROFILE

What all parameters can be used to filter down the audience in History Page?

Written by Gautam Rajesh Shelley
Updated over a week ago

Contacts Page

WHATSAPP CRM

The AiSensy WhatsApp CRM contains all the necessary lead information that is essential for the user qualification

Written by Gautam Rajesh Shelley
Updated over a week ago

FILTER & WHATSAPP BROADCAST

The audience can be filtered down by: Name, Mobile Number, Tags, Source, First Message Tags, Intervened, Campaigns, Closed, Requested etc.

Written by Gautam Rajesh Shelley
Updated over a week ago

MANAGE TAGS

The “Manage Tags” option in the Contacts Page allows you to Add & Remove Tag(s) from a group of audience simultaneously.

Written by Gautam Rajesh Shelley
Updated over a week ago

IMPORT & EXPORT CONTACTS

The AiSensy Platform gives you an option to import the lead data of the users that you have generated till now on Whatsapp.

Written by Gautam Rajesh Shelley
Updated over a week ago

Campaigns Page

How to automate API campaigns using Pabbly?

Check out how to connect Pabbly to AiSensy to automate API campaigns on WhatsApp

Written by Shivam Aggarwal
Updated over a week ago

Campaign Analytics

To see how your WhatsApp Campaign performed or performing, go to the “Campaigns” Page of the AiSensy Platform.

Written by Mohit Dua
Updated over a week ago

Launching WhatsApp Campaign

WhatsApp Campaign can be launched either from the Contacts Page or Campaigns Page.

Written by Mohit Dua
Updated over a week ago

AiSensy Pricing

AiSensy 14-Day FREE Trial FAQs

This doc answers all your Free trial FAQs for WhatsApp Business API

Written by Shivam Aggarwal
Updated over a week ago

What are Monthly Active Users in AiSensy?

What are Monthly Active Users (MAUs), MAU Quota, Surcharge & Dunning

Written by Shivam Aggarwal
Updated over a week ago

Upgrade/ Downgrade your Plan

Know how you can upgrade/ downgrade from your current plan.

Written by Shivam Aggarwal
Updated over a week ago

AiSensy Billing Cycle- WhatsApp pricing details?

Understand how Billing works in AiSensy App

Written by Shivam Aggarwal
Updated over a week ago

WhatsApp Conversational Credits

What are WhatsApp Conversations & how are they charged by WhatsApp?

Written by Shivam Aggarwal
Updated over a week ago

What is Surcharge?

Understand what happens when you exceed your Monthly Active Users limit.

Written by Shivam Aggarwal
Updated over a week ago

Dunning Policy (Payment Reminder)

What happens when your Credit Card payment fails in AiSensy App

Written by Shivam Aggarwal
Updated over a week ago