Ai Sensy Help Center
Go to AiSensy
All Collections
AiSensy Platform
AiSensy Platform
Learn how to use AiSensy Platform and its various features
31 articles in this collection
Written by
Gautam Rajesh Shelley,
Mohit Dua,
and
Shivam Aggarwal
How to download the AiSensy Browser Application on PC?
Download & access the AiSensy App in a single Click on your Desktop devices👇‍
Written by
Shivam Aggarwal
Updated over a week ago
How to download the AiSensy Browser Application on Mobile?
Download & access the AiSensy App in a single Click on your Mobile devices👇‍
Written by
Shivam Aggarwal
Updated over a week ago
WhatsApp Template Message Samples - Easily Approved by WhatsApp
A few template message samples that can help you frame your Template Messages.
Written by
Mohit Dua
Updated over a week ago
WhatsApp Template Message Guidelines
Everything you need to know about how to create WhatsApp Template Messages & get them approved from WhatsApp in one go!
Written by
Shivam Aggarwal
Updated over a week ago
How to use Parameters in AiSensy App?
Check out the correct use of parameters while drafting WhatsApp Template Message
Written by
Shivam Aggarwal
Updated over a week ago
API Docs
HOW TO SET UP API CAMPAIGNS
Once the business goes live on WhatsApp Business API, it allows businesses to send pre-approved template messages as notifications to users.
Written by
Gautam Rajesh Shelley
Updated over a week ago
API REFERENCE DOCS
Written by
Gautam Rajesh Shelley
Updated over a week ago
Live Chat Page
How to use Live Chat Panel in AiSensy App?
An overview of the Live Chat Page in AiSensy App
Written by
Shivam Aggarwal
Updated over a week ago
ACTIVE, REQUESTING & INTERVENED CHATS
The Whatsapp Business API ofeers the clients with 3 types of chats, which are Actice Chats, Requesting Chats.
Written by
Gautam Rajesh Shelley
Updated over a week ago
CHAT PROFILE
Everything you need to know about chat profiles
Written by
Gautam Rajesh Shelley
Updated over a week ago
Live Chat Settings Feature
What is the role of Live Chat Settings?
Written by
Shivam Aggarwal
Updated over a week ago
What are Canned Messages & how to add them in AiSensy?
Know how you can create Canned messages in AiSensy App.
Written by
Shivam Aggarwal
Updated over a week ago
How to add Quick Replies to a WhatsApp Template Message
Explore how you can add quick reply buttons to your template message
Written by
Shivam Aggarwal
Updated over a week ago
Notification Preferences: Customize sound & Push Notifications for Requesting Chats
Know how notification preferences can enable your agents solve customer queries instantly
Written by
Shivam Aggarwal
Updated over a week ago
How to add Agents & Managers to AiSensy App?
Know how you can add agents & managers to your projects in AiSensy App.
Written by
Shivam Aggarwal
Updated over a week ago
History Page
CHATS in AiSensy
What all chats go to the History Page? All the users that become Inactive go to the History Page.
Written by
Gautam Rajesh Shelley
Updated over a week ago
FILTER & USER PROFILE
What all parameters can be used to filter down the audience in History Page?
Written by
Gautam Rajesh Shelley
Updated over a week ago
Contacts Page
WHATSAPP CRM
The AiSensy WhatsApp CRM contains all the necessary lead information that is essential for the user qualification
Written by
Gautam Rajesh Shelley
Updated over a week ago
FILTER & WHATSAPP BROADCAST
The audience can be filtered down by: Name, Mobile Number, Tags, Source, First Message Tags, Intervened, Campaigns, Closed, Requested etc.
Written by
Gautam Rajesh Shelley
Updated over a week ago
MANAGE TAGS
The “Manage Tags” option in the Contacts Page allows you to Add & Remove Tag(s) from a group of audience simultaneously.
Written by
Gautam Rajesh Shelley
Updated over a week ago
IMPORT & EXPORT CONTACTS
The AiSensy Platform gives you an option to import the lead data of the users that you have generated till now on Whatsapp.
Written by
Gautam Rajesh Shelley
Updated over a week ago
Campaigns Page
How to automate API campaigns using Pabbly?
Check out how to connect Pabbly to AiSensy to automate API campaigns on WhatsApp
Written by
Shivam Aggarwal
Updated over a week ago
Campaign Analytics
To see how your WhatsApp Campaign performed or performing, go to the “Campaigns” Page of the AiSensy Platform.
Written by
Mohit Dua
Updated over a week ago
Launching WhatsApp Campaign
WhatsApp Campaign can be launched either from the Contacts Page or Campaigns Page.
Written by
Mohit Dua
Updated over a week ago
AiSensy Pricing
AiSensy 14-Day FREE Trial FAQs
This doc answers all your Free trial FAQs for WhatsApp Business API
Written by
Shivam Aggarwal
Updated over a week ago
What are Monthly Active Users in AiSensy?
What are Monthly Active Users (MAUs), MAU Quota, Surcharge & Dunning
Written by
Shivam Aggarwal
Updated over a week ago
Upgrade/ Downgrade your AiSensy Plan
Know how you can upgrade/ downgrade from your current AiSensy plan.
Written by
Shivam Aggarwal
Updated over a week ago
AiSensy Billing Cycle- WhatsApp pricing details?
Understand how Billing works in AiSensy App
Written by
Shivam Aggarwal
Updated over a week ago
WhatsApp Conversational Credits
What are WhatsApp Conversations & how are they charged by WhatsApp?
Written by
Shivam Aggarwal
Updated over a week ago
What is Surcharge?
Understand what happens when you exceed your Monthly Active Users limit.
Written by
Shivam Aggarwal
Updated over a week ago
Dunning Policy (Payment Reminder)
What happens when your Credit Card payment fails in AiSensy App
Written by
Shivam Aggarwal
Updated over a week ago