Wish to automate WhatsApp campaigns by connecting your CRM with AiSensy?
In this doc, we'll tell you the exact steps you need to perform to automate WhatsApp notifications via API campaigns using AiSensy.
Step: 1- Create an API campaign in AiSensy.
1. In AiSensy App, go to Campaigns, click on +Launch & select API Campaign
2. Add a Campaign name, select a pre-approved template to which you wish to send using the campaign & set the API campaign live
Note: Make sure your WhatsApp template message is created & approved before creating the API Campaign. For reference, check out how to create WhatsApp templates in AiSensy.
Step 2: Integrating AiSensy with your CRM
For this step, you would need your development team to help you out with the integration process.
1. Connect your trigger point of your CRM/ website/ 3rd party software using JSON key format & endpoint URL given below
Send notifications to users through API:
NOTE: In case of a new user (i.e. the user doesn’t exist on your contact list in AiSensy Platform) then a new contact will get created with the incoming details.
Populate the Jason key stings against each attribute according to the table below
Go to manage> API Key >Copy the key
Go to campaigns> Copy the name of the API campaign created
If there is any dynamic value included in the template message enter the details of it. Multiple values are separated by comma
object with key-value pairs. The only string is allowed as the key's value.
Optional. The object should contain keys already added as assistant attributes paired with values that you want to set as user's attributes.
Example Postman Request
Step 1 - Setup request type to "POST"
Step 2 - Setup URL
Step 3 - Choose body type "raw"
Step 4 - Select "JSON" type
Step 5 - Set content of the request
You can find more examples here - Open in Postman
Optional fields are not necessary for the request payload
The medial URL provided in the media object should be publically accessible, otherwise, the request will be rejected
The length of the template params array should be equal to the number of params required in the campaign whose name is provided in campaignName field. Otherwise, the request will be rejected
Tags should be created in your project before using them. It can be done by anyone with manager level access
If a tag doesn't exist in your project, it will be ignored
Attributes should be added to the project before using them. It can be done by anyone with manager level access
If an attribute doesn't exist in your project, it will be ignored
If successful, the response body will return a status of 200.