You can now initiate a chat with users directly from the History page.

Whether it’s a text template, image, audio or video file; you can initiate a conversation individually from history page easily. Since these users are out of the 24-hour conversation window, you have to send a WhatsApp Template message to initiate a conversation.

You don’t need to go to the length of creating WhatsApp Broadcast for single contacts. Just go to History Page & send a WhatsApp Template to initiate a conversation.

With this feature, you’ll be able to:

  • Send personalized messages to users individually from History Page in a click

  • Save time on creating WhatsApp Broadcast for one or few contacts

  • Start a conversation directly from the History page.

How to initiate conversation with users directly from History Page?

Find this feature in the History Page of AiSensy App & follow these steps:

  1. Reach the History Page

  2. Choose a Contact whom you wish to send the WhatsApp Template Message & click ‘Send Template’.

  3. Choose the pre-approved Template you want to send.

  4. Fill in the Template Message Parameters & preview the message. Press ‘Send’ once you’re satisfied. The message will be sent to the user.

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