The next step to getting started with AiSensy is applying for WhatsApp Business API.
You must have a WhatsApp Business API account to get access to WhatsApp Broadcasting & all other AiSensy features.
That's why you must apply for the WhatsApp Business API.
Following are the pre-requisites you must match in order to apply for the WhatsApp Business API:
A BUSINESS WEBSITE
A Business Website is a must to get access to the WhatsApp Business API.
A FRESH PHONE NUMBER
You need an active phone number that isn't currently registered with any of the WhatsApp accounts.
You can use an old phone number too but you'll have to permanently delete the WhatsApp App/Account active on it. Read here how to do it.
VERIFIED FACEBOOK BUSINESS MANAGER ACCOUNT
You should have your Facebook Business Manager Account VERIFIED to get complete access to WhatsApp Business API!
Note here that you can apply for WhatsApp Business API without a verified Facebook Business Manager account.
Once you have these things ready, you're set to apply for WhatsApp Business API.
Follow the steps mentioned below to apply for WhatsApp Business API with AiSensy:
Follow the below steps to apply for the WhatsApp Business API with AiSensy:
Signup on AiSensy App
Go to AiSensy Signup Page by clicking here.
You can signup with your Google account or if you use a different business email, fill in the form.
2. Enter OTP (for Form signup only)
If you signed up by filling out the form, you'll receive an OTP on your registered mobile number.
Enter it & press 'Submit' to proceed.
2. Add Personal & Company Details
Enter important Business details like Company Name, size, industry, billing currency & timezone so that we can customise your experience.
Once done, click on the “Complete Sign Up” button to proceed ahead.
4. You've now activated the 14-Day FREE Trial
You've now entered your 14-Day FREE Trial which includes:
Free WhatsApp Business API Verification
Unlimited Users Access
1000 FREE WhatsApp Conversations/ month
Access to all features included in Basic Plan
5. Click 'Continue with Facebook' to apply for FREE WhatsApp Business API
Click on the “Continue with Facebook” button to start the application process of WhatsApp Business API procurement.
Make sure you have admin access of the Facebook Business Manager account to continue with the application.
*Note - Make sure to get your Facebook Business Manager Account verified to get complete access to WhatsApp Business API. You can get it verified simultaneously while applying for WhatsApp Business API or even after procuring the WhatsApp Business API.
7. Click 'Get started'
Clicking the button will redirect you to the Meta window where you can apply for WhatsApp Business API.
Click on the 'Get started' button to start filling out the WhatsApp Business API procurement application.
8. Connect your Facebook account with AiSensy
On the next screen, read the permissions shared & click 'Continue' to connect your Facebook account with AiSensy.
9. Select your Facebook Business Account
Next, select your Facebook Business Account which you wish to be associated with your WhatsApp Business API Account.
Reminding you again to verify this Facebook Business Account to enjoy complete access to WhatsApp Business API.
After selecting the one, click 'Continue'.
10. Fill in Legal Business Details
Fill out the WhatsApp Business API Account form carefully 👇
Your Legal Company Name
Business Phone number - This can be different from the phone number on which you need to get WhatsApp Business API.
Press 'Continue' to proceed.
*Note - This window might not appear for a few accounts. If it doesn't, there's no need to worry! This won't have any effect on you getting approved for WhatsApp Business API.
11. Add your Business address details
Fill in official details about your company headquarters, location & press 'Continue'.
*Note - Again, this window too might not appear for a few accounts.
12. Create / Select your WhatsApp Business Account
In the next step, you'll need to create a new WhatsApp Business Account or set up an existing business account.
*Note - This is not the Display Name you need for your WhatsApp Business API that will be visible to the end users. This is just the name of your WhatsApp Business Account created inside the FB Business Manager.
To create a new Business account, add your Business name & Timezone and press 'Continue'.
13. Create a WhatsApp Business Profile
WhatsApp Display name is the name that will be visible to your users. If your Display Name is different from the Legal Name of the company, you can provide a relevant business website to proceed ahead and establish the relationship between both.
There are specific rules you must follow to create this Display Name which you can view in this WhatsApp Display Name Guide.
14. Choose the Category & add the Business Description
Pick the category most relevant for your business & add a suitable description (optional) that will be visible to customers when they click your profile button. The description can be added/changed anytime in future as well.
Once you do this, continue to the final step of your WhatsApp Business API application.
15. Verify your WhatsApp Business Number
Last, you need to enter the Phone Number on which you need to get the WhatsApp Business API. Make sure the number is connected and able to receive code via SMS or Voice for verification.
After adding your number, press 'Send Code'.
Finally, add the code you receive & press 'Submit'.
16. Your WhatsApp Business API Application is now under review
If you see the above screen, you've successfully applied for WhatsApp Business API.
You're one step closer to growing your business with AiSensy.
The majority of reviews are completed instantly (with 10 minutes) - only the Display Name can take max. 3-4 hours to get approved.
17. Hurray! Your WhatsApp Business API is live
The change will show in the AiSensy Platform where the status of WhatsApp Business API will now show LIVE.
Well, that's the complete process you need to follow to apply for WhatsApp Business API.